Privacy Policy

This Privacy Policy explains how Fresh Meal Spot (“we”, “us”) collects, uses, and protects information when you visit https://freshmealspot.com, dine with us, order catering, or contact our kitchen desk. It applies from 1 August 2026.

Information we collect

We may collect your name, phone number, email address, delivery address, order details, dietary notes, and any messages you send. If you pay electronically through a third-party processor, payment data is handled by that provider — we do not store full card numbers on our servers.

How we use information

• To confirm reservations, catering briefs, and delivery windows.
• To respond to WhatsApp, phone, and email inquiries.
• To improve menu planning and reduce food waste using aggregated order patterns.
• To meet accounting, tax, and safety record requirements under Bangladesh law.

Sharing

We share information only with delivery partners, payment processors, or professional advisors when needed to fulfill your request or comply with law. We do not sell personal information.

Retention & security

Order and inquiry records are kept only as long as needed for service, accounting, and dispute resolution. We use reasonable administrative and technical safeguards; no method of transmission is perfectly secure.

Your choices

You may request access, correction, or deletion of personal data we hold, subject to legal retention duties. Contact hello@freshmealspot.com or call +880 1736-598755. Our address is House 47, Road 11, Block E, Gulshan-1, Dhaka 1212, Bangladesh.

Children

Our services are directed to adults and families dining together. We do not knowingly collect personal data from children online without a parent or guardian.

Updates

We may update this policy. The effective date at the top will change. Continued use of our services after updates constitutes acceptance of the revised policy.