Effective date: 1 August 2026. Fresh Meal Spot, Gulshan-1, Dhaka. Contact: hello@freshmealspot.com · +880 1736-598755
This Refund Policy covers dine-in issues, takeaway orders, and catering from Fresh Meal Spot, effective 1 August 2026.
If a dish is incorrect or not prepared as ordered, tell the counter immediately so we can remake or adjust it. Once food has been substantially consumed, refunds are evaluated case by case.
Contact hello@freshmealspot.com or +880 1736-598755 with your order time, amount, and concern. We respond during catering desk hours. Chargebacks should be a last resort after we have had a chance to resolve the issue.
Approved refunds return via the original payment method when possible, or as kitchen credit if mutually agreed. Processing times depend on banks and payment partners.
Fresh Meal Spot · House 47, Road 11, Block E, Gulshan-1, Dhaka 1212, Bangladesh · +880 1736-598755 · hello@freshmealspot.com